Membership and Payment Terms
Refund
Policy
This policy explains how GasMula handles membership refund requests, subscription cancellations, payment disputes, reward reversals, delivered gas cards, and completed cash withdrawals.
Last updated: July 14, 2026
1. Membership Purchases
GasMula memberships provide access to digital platform features, including the member dashboard, wallet tracking, referral and team tools, rewards history, rank progress, withdrawal tools, training, billing access, and support resources.
2. Review Before Purchase
Members should review the selected membership plan, initial price, recurring monthly charge, included features, reward qualifications, cancellation terms, and this Refund Policy before completing checkout.
3. Refund Requests
Refund requests are reviewed individually and are not automatically approved. Members should contact support@gasmula.com as soon as possible and provide the account email, transaction information, reason for the request, and any relevant supporting details.
4. Initial Membership Refund Eligibility
A request related to an initial membership purchase may be reviewed based on the timing of the request, account activity, access to digital features, rewards credited, withdrawals requested, referral activity, suspected fraud, applicable law, and other relevant circumstances.
5. No Guaranteed Refund Period
Unless GasMula expressly states otherwise at checkout or applicable law requires a specific cancellation or refund period, purchasing a membership does not create an automatic right to a refund.
6. Recurring Subscription Charges
Monthly subscription charges renew according to the billing terms shown at checkout. Cancelling a membership stops future renewal charges after the cancellation becomes effective. Cancellation does not automatically refund a charge that was already completed.
7. Cancellation
Members may cancel through available billing-management tools or by contacting support@gasmula.com. Members should cancel before the next scheduled billing date to avoid an additional renewal charge. Access may continue through the remaining paid billing period unless otherwise stated.
8. Duplicate or Incorrect Charges
Members should contact GasMula promptly if they believe a payment was duplicated, processed for the wrong amount, or made without authorization. GasMula may request additional information and coordinate with Stripe while reviewing the transaction.
9. Refunds After Platform Use
A refund may be limited or denied when a member has substantially used the platform, received or withdrawn rewards, participated in referral activity, accessed restricted member resources, requested gas or cash withdrawals, or otherwise received significant membership benefits.
10. Reward Adjustments
If a membership payment is refunded, disputed, reversed, or charged back, GasMula may reverse or adjust rewards, wallet credits, referral credit, rank progress, milestone progress, or other benefits connected to that payment.
11. Gas Cards
Gas cards are generally not refundable or exchangeable after they have been delivered. A member should contact support promptly if a delivered card appears invalid, contains incorrect information, or cannot be used. GasMula may investigate with the card source before providing a replacement or other resolution.
12. Used Gas Cards
GasMula will not provide a refund, replacement, or duplicate card when records show that the card value was redeemed, transferred, disclosed to another person, resold, or otherwise used after delivery, except where required by law.
13. Cash Withdrawals
Completed cash withdrawals sent to the payout information supplied by the member are generally final and cannot be reversed by GasMula. Members are responsible for verifying their Crypto Wallet address, PayPal, or Zelle details before submitting a withdrawal. Crypto transactions cannot be reversed once completed.
14. Incorrect Payout Information
GasMula is not responsible for funds sent to incorrect payout information supplied or confirmed by the member. GasMula may attempt to assist, but recovery cannot be guaranteed once a third-party payout has been completed.
15. Fraud and Platform Abuse
Refunds may be denied or delayed when an account is associated with suspected fraud, duplicate accounts, payment abuse, referral manipulation, false information, gas-card misuse, unauthorized access, improper chargebacks, or violations of GasMula policies.
16. Payment Disputes and Chargebacks
Members should contact GasMula before initiating a payment dispute so the matter can be reviewed. A chargeback or payment reversal may result in temporary account restriction, wallet adjustment, reward reversal, withdrawal hold, or account termination while the matter is investigated.
17. Approved Refund Processing
Approved refunds are submitted through the original payment method when reasonably available. After GasMula submits a refund, the time required for it to appear depends on Stripe, the card issuer, financial institution, and payment network.
18. Processing Fees
GasMula may be unable to recover payment-processing, currency, banking, or third-party fees associated with a transaction. Any deduction permitted by applicable law will be disclosed during the refund review.
19. Legal Rights
Nothing in this policy limits refund, cancellation, or consumer rights that cannot legally be waived. Where applicable law provides greater protection, that law controls.
20. Policy Changes
GasMula may update this Refund Policy as membership plans, billing practices, payout methods, platform features, or legal requirements change. The updated date will be displayed on this page.
21. Contact
To request a refund review or ask a billing question, visit the GasMula Contact page or email support@gasmula.com.